Privacy Policy
Frequently asked questions
Here are some common questions about our company.
We accept cancellations within 30 days of booking, provided the session is in its original scheduled time and accompanied by the confirmation. Refunds will be issued in the original form of payment. Please note that certain services, like discounted or final sale sessions, may not be eligible for cancellation.
Yes, we offer both physical and digital gift certificates in various amounts. Physical certificates can be purchased in-person or online and sent to the recipient, while digital certificates are delivered instantly via email. Both types can be used for online and in-person consultations.
We’re dedicated to providing timely and insightful readings to ensure your clarity and satisfaction.
Absolutely! If a reading is unavailable, you can place a special request through our website or by visiting the studio. We'll notify you once the reading is available, and you can choose to attend in-person or have it conducted online. Special requests typically take 1-2 weeks to fulfill, depending on availability.